The Customer Challenge
A major utilities provider covering a 50,000 square mile service territory needed to perform a routine repair to failed cable in its distribution system. Because of a long standing relationship with the local Aggreko representative, the transmission and distribution (T&D) customer called Aggreko for generator rentals while repairs were made.
From the meeting, Aggreko gained a better understanding of the problem, and was able to offer an alternative approach that would provide a long term solution rather than a short term fix, helping the utility to better serve its customers.
The Aggreko Solution
Aggreko provided the temporary power so the T&D’s system could be taken off line for a full upgrade. While Aggreko supported their customers, the T&D was able to focus on designing and installing an improved distribution system that would enable them to better meet the demand for electricity in the area.
Aggreko generator rentals were on site for 10 days while a larger transformer was installed. During this time, the old lead cable was also completely removed to introduce new poly cable.
The Benefit to the Customer
While the Aggreko solution included a longer term rental, it gave the utility company the flexibility it needed to install a permanent solution that better suited its long-term needs.